We at British Publishers make excellent effort to provide first-rate services and ensure that our customers are completely satisfied with the outcomes. Please find our refund policy below, which details the circumstances under which we might or might not grant returns.
Services bought with a discount or promotion are not eligible for a refund.
We won't issue refunds in this situation because the client's request for revisions or design changes indicates active engagement with the project and acceptance of the work in progress.
If the client's creative brief lacks essential details or is incomplete, there may be a refund due to insufficient project direction.
Once the client approves the design, we will consider the project finished and issue no further refunds.
Once the customer gets the final files, which mark the completion and fulfillment of the service, refunds are not allowed.
Once a website has gone into creation after design approval, refunds are not available.
If the client doesn't respond within 14 business days or delays communication, we may halt or cancel the project without a refund.
We will not issue refunds for events such as client business closures, partner disputes, or changes of mind that are unrelated to the value or delivery of our services.
We consider initiating a dispute or chargeback as a clear breach of our terms and conditions, leading to the immediate cancellation of the service. We won't handle refunds in these situations.
The services listed below are completely non-refundable:
Moreover, we are not able to give returns for services bought from outside vendors since we have no control over the terms or quality of services they deliver.
Before the project starts, clients might want to cancel services. Based on the completed work up to that point, we can consider a partial reimbursement.
We will not issue refunds for delays or disruptions beyond our control, and British Publishers holds no liability for any losses or delays resulting from issues with third-party platforms.
Our dedication lies in providing top-notch services and collaborating with customers to ensure their satisfaction. Do not hesitate to contact us if you have any issues concerning our return policy.
